HOW TO SHOP ONLINE?
Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
HOW DO I CHECKOUT?
Once you are ready to checkout with the items in your shopping bag, click on the checkout button in your shopping cart. If you have already registered with us before, simply sign-in using your email address and the password that you created for the account. If you do not have an account, simply follow the simple steps to create an account and continue through the checkout process.
Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.
HOW DO I PAY?
All Payments are made securely through Paypal or credit/debit card.
ITEM AVAILABILITY
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
DO YOU HAVE SIZING INFORMATION?
We try to include as much accurate sizing information for each product as possible. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email or phone.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal and the following credit cards: Visa, Master Card, and American Express.
HOW CAN I TRACK MY ORDER?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped.
WHEN WILL MY ORDER BE SHIPPED?
Orders placed Monday-Friday before 11 AM GMT will begin
processing that day, excluding holidays, and usually ship within 2 business day
pending availability and credit verification. All orders placed after 11 AM GMT
will begin processing the next business day. Orders placed on Friday after 11
AM GMT will begin processing on the following Monday. We will contact you with
a follow-up email if the merchandise you have selected is not currently in stock
or if we need additional identification provided for credit verification. All
items are sent recorded delivery via Royal Mail.
Estimated delivery between 3-7 days (UK)
Estimated delivery for all orders outside (UK)
7-14 Days
£10 Flat rate for orders outside UK
Please note that these are estimated times, some orders may arrive after the times stated above due to reasons beyond our control. Please allow 5 extra days before contacting TEAM S.N.E.F
*Please ensure all delivery information is correct as we are unable to make amendments after your order is submitted.